Frequently Asked Questions
Below we answered several questions that may come up if you are interested in the Axiamote Sensor.
If there are unanswered questions please feel free to contact us at info@axiamo.com.

  • Is the Axiamote Sensor shock resistant?
    Yes. We engineered the Axiamote to be very shock resistant. Since the sensor does not have any movable part except the push button, it can be used under very harsh conditions. Acceleration during a professional sprint easily exceeds 20g – no problem for the Axiamote.

  • How long lasts one battery charge?
    This is strongly dependant on the sampling speed and Bluetooth activity. In an average case, the Axiamote lasts over 2 hours of continuous high frequency sampling and storing on the flash memory.
    You can always check the current battery charge level by short pressing the press button. The Axiamote will indicate battery level with three short LED blinks in the corresponding colour (Green is full, Red is empty).

  • Is the Axiamote Sensor waterproof?
    No. The current casing of the Axiamote does not allow usage in wet environments. We do not advice the usage of the sensor in the rain.

  • What do the color LEDs indicate?
    The Axiamote Sensor is equipped with two ultra bright color LEDs to be able to clearly signal its current status. While Sampling and streaming over bluetooth, at the same time as storing into flash memory, the sensor will indicate this with three different color blinks.

    Green means senor is sampling

    Blue means streaming over bluetooth

    Red means storing into flash memory

  • How do I turn off the Axiamote Sensor?
    When not in use, we recommend to turn off the sensor. This will save battery and increases overall battery lifetime. To turn off the sensor, just long press the button until the red light goes off.

  • Where can I order the Axiamote Sensor?
    You can order the Axiamote Sensor officially trough our webshop.

  • What is the price for the Axiamote?
    As mentioned in the webshop, one Axiamote X1 sensor with the Axiamo Motion Studio included costs $449. The Axiamo xData Pro package consists of a set of two Axiamote X1 sensors including the Axiamo Motion Studio which costs $799. For research projects you also have the possibility to use sensors temporarily at the costs of $49 per week. For more information please contact us at info@axiamo.com.

  • Can I pay with credit card?
    No. We currently only accept wire transfer.

  • What is the lead time when ordering?
    We can not guarantee an overall lead time at the moment. Please contact us for your personal quote.

  • My Axiamote is not recognized by my computer/tablet.
    Be sure to have the USB drivers correctly installed. If it still is not recognized, try power off the sensor and closing the Axiamo Motion Studio. Then power on the sensor and open Axiamo Motion Studio again. If the problem persists, please contact us at info@axiamo.com

  • The Axiamo Motion Studio freezes.
    If the Axiamo Motion Studio does not respond anymore, please close and reopen the application.

  • The sensor does not record any data.
    There is a rare known issue where the sensor does not record any new data. In this case, please open the Axiamo Motion Studio and delete all measurement data on the sensor. After that, the sensor should record new data again.